Trade Analyst II - Deduction

Mississauga, ON
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As part of the Trade Spend and Deductions Team, the Trade Analyst II (Deduction), will be managing a set of customer accounts to provide timely and accurate validation and claims creation of trade deductions. Daily interaction with Customer Service Representatives, Sales as well as Customers and Clients.




  • Daily management of all trade deductions and Post audit deductions, as assigned

  • Includes monitoring deduction status, header types,reason codes and days outstanding

  • Accurate validation -using Excel functions- with complete supporting documents as per SOP

  • Daily monitoring of open deductions to ensure timely clearing

  • Weekly review of individual and team goal to achieve month end targets

  • Engage customers, client, and sales where required to resolve discrepancies

  • Support investigation of trade related promotions as a result of deductions taken by customers

  • Source backup documentation (debit notes and POS data when available) for deductions taken

  • Monitor performance metrics for deductions

  • Collect outstanding unauthorized deductions that customer agreed to repay and support the customer collection process

  • Escalate deductions issues to Team Manager and Sales team

  • Supply customer specific TPM reports and analysis as required

  • For continuous improvement, address promotion setup accuracy versus customer deduction and promotional programs

  • Be familiar with costing sheets, deal sheets, contract, promotions for assigned customers

  • Work on special projects as required

  • Backup support for team members as required

  • Work closely with the Trade Spend Analysts for claims accuracy for assigned customers



  • Relevant degree, diploma or equivalent experience required.

  • Previous CPG or food industry experience with major retailers

  • 2 – 5 years customer deductions experience: bill backs, price protections, allowances.

  • Excellent verbal and written communication and problem-solving skills

  • Excellent organizational and time management skills

  • Proven ability to manage multiple priorities and adapt to changing needs of the business

  • Resolve issues and fixing the root cause

  • Strong team player with good interpersonal skills and a desire to work in a team environment

  • Must be positive, passionate, and willing to make a difference

  • Knowledge of Trade systems an asset (SAP, TPM, MEI, AFS, Exceedra}

  • Strong Computer skills (MS Office, Excel Intermediate-Advanced)


Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Sales Support

Position Type: Full time

Business Unit: Sales

Salary Range: $44,200.00 - $55,300.00

Company: Acosta Canada Corporation

Req ID: 1162

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