Bilingual Learning & Development Specialists

Toronto, ON
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A little bit about us…

Acosta is the sales and marketing powerhouse behind the most recognized brands with a proven track record for top retailers across the U.S. and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to construct data-driven strategies; the reach and relationships to execute against those strategies; and the tools to monitor, track and optimize metric-based results for clients and retailers.

In this role you will be dedicated to supporting, Whirlpool Corporation, the world’s leading kitchen and laundry appliance company. Whirlpool’s brand portfolio includes Whirlpool, Maytag, KitchenAid, and JennAir as a Bilingual Learning & Development Specialist on their Learning & Development Team.

Have a passion for lifelong learning? Apply today!



  • Provide training to Whirlpool’s trade partner, key influencers, and internal partners to increase sales and generate revenue while increasing brand loyalty

  • Creating engaging and timely content using a variety of software and tools along with participating in various virtual and in person training events.

  • Responsible for creating, curating, sharing and maintaining content found on our trade facing website and are a resource for other functions within Whirlpool Canada.

  • Develop new training ‘experiences’ and innovative demonstrations to improve engagement and knowledge retention

  • Collaborate with internal teams and individuals such as Product Managers, Account Managers and National Account Managers along with additional key supporting roles within Whirlpool both at head office and the field.

  • Interface with multiple stakeholders to be aware of product launches and become experts to support the launch

  • Work withbrand and category managers to ensure up to date training information while supporting the brands launch initiatives

  • Maintain close communication with field sales to ensure training contentrelates to the current market environment

  • Liaise with managers to determine training needs and schedule training sessions

  • Design effective training programs

  • Selectand book venues

  • Conduct seminars, workshops, individual training sessions etc.

  • Prepare educational material such as module summaries, videos etc.

  • Support and mentor newemployees

  • Keep attendance and other records

  • Conduct evaluations to identify areas of improvement

  • Monitor employee performance and response to training

  • Delivery post-training take-aways and surveys


  • University Degree, required

  • Bilingual (English/French), required

  • Background in Service, considered an asset

  • Superior communication and presentation skills withan innovative mind

  • Strong computer skills and initiative to develop further

  • Self-initiative to understand our products, their features & consumer benefits as well as competitors

  • Passion for retail, product knowledge and comfortable being in front of an audience both online and in person

  • Detail orientated

  • Team player that exhibits exceptional relationship building, cross-functional and communication skills

  • Flexible with work and personal schedules to meet training commitments

  • Some evening, weekends and flex schedule timerequired as well as travel

  • Available to travel up to 50% of role

  • Possess a reliable automobile for driving, position requires overnight travel

  • Must have a valid driver’slicense


Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Sales Support

Position Type: Full time

Business Unit: Sales

Salary Range: $61,500.00 - $76,900.00

Company: Acosta Services Canada Co

Req ID: 1145

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